Frequently Asked Questions

General Questions…
What is welovetexas.com?
Why do you love Texas?
How do I contact welovetexas.com?

Individuals Shopping @ welovetexas.com…
How do I shop here?
How do I purchase a product I like?
Can I add more than one product to my shopping cart?
Do I pay welovetexas.com for my purchase?
Is my credit card safe at welovetexas.com?
What exactly is a "Member" of welovetexas.com?
How do I sign up for your newsletters?
How do I remove my e-mail address from your e-mail list?

Businesses or Individuals Wanting to Become Members…
How much does it cost to become a member?
What is the difference between the "True Texan," "Lone Star," and "Wrangler" memberships?
Why should I become a member of welovetexas.com?
What do I get with my membership?
How do I pay for my membership?
Do I have to take credit cards at my web site?
Is my credit card safe at welovetexas.com?
How long does it take to set up my web site?

 

General Questions…

What is welovetexas.com?
Well, for the individual shopping for merchandise, welovetexas.com is a directory of products sold by Texas businesses. Most of the products will be Texan in nature, like spurs or cowboy caskets, but they do not have to a Texas-theme product, just be sold by a Texas-based business. Shoppers will be able to find a large variety of products and then have the capability to purchase those products from the companies that are selling them.

For a Texas-based business or individual wanting to sell merchandise, welovetexas.com is a web site developer, webmaster, web host, and web site promoter all rolled up in one. Welovetexas.com is a means for small business owners to have an affordable Internet presence; they have the capability to take credit cards, track inventory, and generate sales reports. (top)

Why do you love Texas?
What a great state! Texas is rich in history and full of intriguing, caring people who share our same sentiment. Everybody has a smile on their lips, and with a tip of the hat, you know that you're treated as family. From the Davis Mountains to the Gulf Coast, you can travel Texas and never experience the same adventure twice, due to its wide expanse of geography and heritage. What other state can offer you that? That's why WE LOVE TEXAS! (top)


How do I contact welovetexas.com?

Mail
WE LOVE TEXAS
PO Box 1024
Eastland, Texas 76448

Phone
Toll Free: 888-551-3638
Office: 254-629-3278
Fax: 254-629-1836

E-mail
howdy@welovetexas.com

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Individuals Shopping @ welovetexas.com…

How do I shop here?

Option 1
From the home page, you may select one of the 12 categories on the left to begin shopping by category. You will be taken to that categories page, where you can narrow your search by choosing a sub category.

Option 2
At the top of every page is a blank text box; inside that field you can type in a keyword to search for a particular product or service. You will be directed to a second page, where you can see the results of your search.

Option 3
Also, along the top of every page is the button "Start Shopping." If you click that button, you will be taken to a web page that has all 12 categories that are listed on the home page. You may select one of those categories to begin narrowing your search for a product. (top)

How do I purchase a product I like?
After you find the perfect item here at welovetexas.com, you click the "Buy" button to purchase it, but depending on the type of membership the company has with WE LOVE TEXAS, you will be presented with one of two options. You will be notified of the type of membership before you make your purchase.

If Company has TRUE TEXAN Membership…
If the company you are purchasing from has a "True Texan" Membership, the most comprehensive membership possible, you will be taken to the company's shopping cart with the product already added to it. You then only need to proceed to checkout, or you may add more products to your cart from that company ONLY. You cannot add any more products from other companies.

If Company has LONE STAR or WRANGLER Membership…
If the company you are purchasing from has a "Lone Star" or "Wrangler" Membership, you will be taken to the company's web site, where you will need to add the product to the shopping cart. Depending on how the company's web site functions, you might need to search and find the product again. You cannot add any more products from other companies. (top)

Can I add more than one product to my shopping cart?
You cannot add more than one product to your shopping cart because you purchase products directly from the Company, itself. You will be directed to the company's web site to make the purchase. Please see the question above for more information. (top)

Do I pay welovetexas.com for my purchase?
This is an important question. YOU DO NOT PURCHASE ANY PRODUCTS FROM WE LOVE TEXAS. YOU PURCHASE THE PRODUCTS DIRECTLY FROM OUR MEMBER COMPANIES. (top)

Is my credit card safe at welovetexas.com?
At WE LOVE TEXAS we take our security and your information seriously. We've taken steps to ensure that our security is top of the line. We employ a wide range of methods from 128-bit SSL encryption to hardware firewalls. In fact we use the same security systems that you might find at many commercial banks.

Welovetexas.com does not store credit card numbers on any of our servers. All credit card processing is handled securely through 128-bit SSL encryption in conjunction with the credit card processor. All of our credit card processors are chosen in a large part because of their security and integrity.

WE LOVE TEXAS realizes that many users have reservations about e-commerce transactions, and we've worked hard to ensure the highest security possible for both our members and you. Please feel free to e-mail us with any questions or concerns you might have. (top)

What, exactly, is a "Member" of welovetexas.com?
A "Member" of welovetexas.com is a Texas-based business or individual that has products or services for sell. They have chosen to become a member of the WE LOVE TEXAS network to ensure that they have a quality web site with high standards of technology and security to offer their products or services on the Internet. (top)

How do I sign up for your newsletters?
If you would like to receive our newsletters and other e-mail offerings from welovetexas.com and our members, please go to our sign up form and enter your name and e-mail address. You will be sent an e-mail asking you to confirm your subscription. After you have completed that step, you will then be on our e-mail list. Click here to sign up. (top)

How do I remove my e-mail address from your e-mail list?
If at any time you decide that you no longer wish to receive e-mails from WE LOVE TEXAS or our members, you may visit our Removal Page and enter your e-mail address. After you submit that form, you will be removed from our list within 24 hours. (top)

Businesses or Individuals Wanting to Become a Member…

How much does it cost to become a member?
Depending on the membership level, the monthly costs are $40 to $59 per month depending on membership level and features needed. (top)

What is the difference between the "True Texan," "Lone Star,"Big-Tex and "Wrangler" memberships?
With all membership levels, member companies can list their products on welovetexas.com. All benefits are also the same with each membership, but there is one main difference between each membership level.

With the "True Texan" membership, WE LOVE TEXAS will develop, host, and maintain the member's web site; with the "Lone Star" membership, WE LOVE TEXAS only hosts the member's web site (the site, itself, is operated by the company), and with the "Wrangler" membership, WE LOVE TEXAS only lists the members products on welovetexas.com (the site is operated by the company and hosted by a third party hosting company). Big-Tex membership includes more products and more advanced credit card processing.(top)

Why should I become a member of welovetexas.com?
The best reason to become a member of welovetexas.com is to ensure that your small business is a part of the future of the Internet. Because technology and the Internet are always changing, WE LOVE TEXAS has developed methods that allow small businesses to compete with the big players on the Internet. WE LOVE TEXAS believes that there is strength in numbers. One small business on the Internet can get lost among the millions of other businesses, but many small businesses, all united, have marketing power. That strength would be useless without the technology behind it, so WE LOVE TEXAS has developed a secure shopping cart system called TornadoCart.TM Using this system, small businesses will be able to take credit cards over the Internet, control inventory, offer various shipping options, and monitor web site statistics. (top)

What do I get with my membership?
There are many benefits to being a member of welovetexas.com. They include having your site developed, hosted, and maintained by WE LOVE TEXAS, having your products available to the many visitors of welovetexas.com, having access to the WE LOVE TEXAS opt-in e-mail list, having access to WE LOVE TEXAS advertising, and having the ability to market to people interested in Texas… to just name a few. To read more on the benefits of membership, please see our benefits page. (top)

How do I pay for my membership?
Currently, we take Visa, MasterCard, American Express, and checking account bank drafts for payment. After you sign up, your card will be billed for the first month and then every month thereafter. (top)

Do I have to take credit cards at my web site?
It is not required that you take credit cards, but we strongly recommend that every member have the ability to take credit cards at his/her web site because the majority of visitors prefer to pay for purchases with credit cards. We have several options available that give you the ability to take credit cards, ranging from PayPal to a full Internet Merchant account. Please see the section on "Taking Credit Cards" for more information. (top)

Is my credit card safe at welovetexas.com?
At WE LOVE TEXAS we take our security and your information seriously. We've taken steps to ensure that our security is top of the line. We employ a wide range of methods from 128-bit SSL encryption to hardware firewalls. In fact we use the same security systems that you might find at many commercial banks.

Welovetexas.com does not store credit card numbers on any of our servers. All credit card processing is handled securely through 128-bit SSL encryption in conjunction with the credit card processor. All of our credit card processors are chosen in a large part because of their security and integrity.

WE LOVE TEXAS realizes that many users have reservations about e-commerce transactions, and we've worked hard to ensure the highest security possible for both our members and you. Please feel free to e-mail us with any questions or concerns you might have. (top)

How long does it take to set up my web site?
Set up time will range from four to six weeks depending on how fast you gather your information and how many members are registering at any given time. With our TornadoCart TM System, we can have your site up and running in a short amount of time. We can get you instantly signed up to take credit cards. Click here for more information. (top)